Scheduler Phone: 
Upcoming Appointments
View/Cancel upcoming appointments here.
Schedule an Appointment
Schedule your appointments here.
Upload Documents
Only upload documentation if you have a confirmed appointment.
Important Message: The Home Energy Assistance Winter Crisis Program starts November 1, 2024.
ATTENTION: Documentation uploaded without an appointment will not be reviewed. If you are not able to schedule an appointment please apply online at energyhelp.ohio.gov
All appointments are conducted by phone, and a Pathway, Inc. HEAP team member will contact you via the phone number you provided. An application and all required documents must be received prior to your appointment. Applications for assistance are dependent on the availability of funds.
If you have started your application and wish to check the status of your application. Please call us at 419-241-2213 and enter the extension of your representative.
Who is eligible for HEAP and PIPP?
Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.
Apply Online
- Please submit the following documents with your application (photocopies are acceptable):
- Proof of citizenship or legal residency for everyone in the household.
- Proof of SSN for each member of the household, regardless of age.
- Current documentation of income for the last 30 days for all household members age 18 or over.
- Current, complete bills for your electric and heating utilities.
- Those applying on an applicant’s behalf. A current notarized letter is required for individuals applying on the applicant’s behalf.
